Monday, Jun. 20, 2005
When Things Go Wrong
Complaints.com
complaints.com
Come here to kvetch about a product that malfunctioned or that customer service rep that let you down, or read about other people's experiences. The site, run by Sagacity Corp., will forward your complaint letters to any business, provided you include the email address; it does not act as an advocate or mediator, only as a forum for taking your case public.