Complaints.com
complaints.com
Come here to kvetch about a product that malfunctioned or that customer service rep that let you down, or read about other people's experiences. The site, run by Sagacity Corp., will forward your complaint letters to any business, provided you include the email address; it does not act as an advocate or mediator, only as a forum for taking your case public.
How do we come up with our 50 best? Short answer: we take your suggestions, probe friends and colleagues about their favorite online haunts and then surf like mad. This year's finalists are a mix of newcomers, new discoveries and veterans that have learned some new tricks