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Meanwhile, the entrepreneurs are in some disagreement over the ethics of their work. Warren claims that customers use his products only as reference sources. "Listen," he insists, "I've taken surveys of 400 of my clients, and the overwhelming majority say that they don't plagiarize." One professor cites the case of a senior she confronted who confessed "four years of successful plagiarism, parental pressure and a conviction of his intellectual incapacity for college." Richard Mari, 26, a former technical writer for General Dynamics who heads Quality Bullshit, says that plagiarism is the whole point. "The kids have so many term-paper assignments now that they're an obstacle to a degree rather than a learning technique. As long as we're operating to help people, the business is not only justifiable, it may even be commendable."