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Bush did begin to admit that the response was "unacceptable." But even when it came to enacting the role of Consoler in Chief, he sometimes sounded more like a quartermaster, running through long lists of things the government was sending to the Gulf Coast, rather than empathizing with people. That may be why the White House wheeled out his pitch-perfect wife Laura on Friday, to lend some genuine compassion to the moment.
Of course, Bush has a history of floundering at the start of a crisis and then finding his voice. Handling Sept. 11 is now considered his finest hour, even though he stumbled dramatically at first. But last week offered no New York bullhorn moment. He can't threaten to get Katrina "dead or alive." The victims didn't need a photo-op gesture of reassurance so much as water, food and escape, plus help for the long haul. And for an Administration that has staked its reputation on fighting the war on terrorism, no one can be very encouraged by the first crisis test-drive of the Department of Homeland Security. What's more, while Americans might have rallied around Bush as he faced a foreign threat, this time the enemy is his own bureaucracy, the one that left American refugees to fend for themselves far longer than anybody thinks is acceptable.
As he drove to meet the President, Bobby Jindal, the Republican Congressman from metro New Orleans, complained about aspects of the federal response: "The bureaucracy needs to do more than one thing at a time. It's appropriate to save people with helicopters, but it can't be done to the exclusion of everything else." Jindal, who served in the President's Administration, would like Bush to ask Colin Powell to come back to run the relief operation. Others urge Bush to rope in New York City's savior Rudy Giuliani. Given the President's own performance, passing the buck wouldn't be the worst thing.