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Titan Rain presents a severe test for the patchwork of agencies digging into the problem. Both the cybercrime and counterintelligence divisions of the FBI are investigating, the law-enforcement source tells TIME. But while the FBI has a solid track record cajoling foreign governments into cooperating in catching garden-variety hackers, the source says that China is not cooperating with the U.S. on Titan Rain. The FBI would need high-level diplomatic and Department of Justice authorization to do what Carpenter did in sneaking into foreign computers. The military would have more flexibility in hacking back against the Chinese, says a former high-ranking Administration official, under a protocol called "preparation of the battlefield." But if any U.S. agency got caught, it could spark an international incident.
That's why Carpenter felt he could be useful to the FBI. Frustrated in gathering cyberinfo, some agencies have in the past turned a blind eye to free-lancers--or even encouraged them--to do the job. After he hooked up with the FBI, Carpenter was assured by the agents assigned to him that he had done important and justified work in tracking Titan Rain attackers. Within a couple of weeks, FBI agents asked him to stop sleuthing while they got more authorization, but they still showered him with praise over the next four months as he fed them technical analyses of what he had found earlier. "This could very well impact national security at the highest levels," Albuquerque field agent Christine Paz told him during one of their many information-gathering sessions in Carpenter's home. His other main FBI contact, special agent David Raymond, chimed in: "You're very important to us," Raymond said. "I've got eight open cases throughout the United States that your information is going to. And that's a lot." And in a letter obtained by TIME, the FBI's Szady responded to a Senate investigator's inquiry about Carpenter, saying, "The [FBI] is aggressively pursuing the investigative leads provided by Mr. Carpenter."
Given such assurances, Carpenter was surprised when, in March 2005, his FBI handlers stopped communicating with him altogether. Now the federal law-enforcement source tells TIME that the bureau was actually investigating Carpenter while it was working with him. Agents are supposed to check out their informants, and intruding into foreign computers is illegal, regardless of intent. But two sources familiar with Carpenter's story say there is a gray area in cybersecurity, and Carpenter apparently felt he had been unofficially encouraged by the military and, at least initially, by the FBI. Although the U.S. Attorney declined to pursue charges against him, Carpenter feels betrayed. "It's just ridiculous. I was tracking real bad guys," he says. "But they are so afraid of taking risks that they wasted all this time investigating me instead of going after Titan Rain." Worse, he adds, they never asked for the passwords and other tools that could enable them to pick up the investigative trail at the Guangdong router.