Prices Take Off
- And So It Continues
- 1. The Hub System
- 2. Nonrefundable Fares
- 3. The Demise of People Express
- 4. The Disappearance of Legroom
- 5. Frequent-Flyer Gimmickry
- 6. Lunch Is Not Served
- 7. Speak to an Agent? Don't Press 1
- 8. Pay TV
- 9. Pay for Pets
- 10. The Security-Line Confiscation
- 11. Checked-Bag Fees
- 12. Who Took My Blanket?
- 13. VIP for a Day
- 14. All Seats Are Not Created Equal
- 15. Stingy Over Soft Drinks
- 16. Bye-Bye, Standby
- 17. Carry-On Luggage
- 18. Surcharges on Peak Travel Days
- 19. The Cut-in-Line Charge
- 20. Pay Toilets
20 Reasons to Hate the Airlines
A brief history of the industry's 30-year campaign to nickel-and-dime us nearly to death