The next time you're in Chicago on business, stay at the Claridge and do lunch at the Swan, on the hotel's third floor. There are no distractions behind the shoji screen, just the soothing rhythm of a waterfall. There's no food either. But hey, who ever said lunch had to be about food? The Swan is a massage retreat at this quiet downtown establishment, and like the guest rooms and cozy lobby, it's part of what gives the Claridge the je ne sais quoi that manager Michael Wathen calls "a point of view." The point, he says, is to take a...
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