Communications: Disconnected, Part 2

Disconnected, Part 2

In a country with the world's most renowned phone system, plain old breakdowns aren't supposed to happen. But lately America has been coming unhooked. The most recent epidemic began on June 26, when 6.3 million customers in Washington, Maryland, Virginia and West Virginia lost service for up to eight hours. The same day, phone circuits went haywire in two Southern California area codes. Then, last week, 1 million Bell of Pennsylvania customers temporarily lost service, as did dialers in San Francisco. The scourge of breakdowns was eerily reminiscent of the January 1990 collapse of AT&T;'s long- distance system.

Most of the...

Want the full story?

Subscribe Now

Subscribe
Subscribe

Learn more about the benefits of being a TIME subscriber

If you are already a subscriber sign up — registration is free!