Caught in A Brier Patch of Changes

After reform, befuddled taxpayers cry out for help

For Susan Lee, a Manhattan tax preparer, the consequences of tax reform became strikingly clear during a consultation in her office. While helping a client with his return, she watched as the middle-aged artist became increasingly agitated. Hoping a break would calm him, Lee handed the man an article on tax reform and directed him to a chair in the corner of her office. But within minutes of returning to deskside, the client was gesturing so violently with his arms that he walloped a lamp, sending it headlong into a wall and shattering the bulb. Said a sympathetic Lee: "This is...

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