Show Business: Goodbye to the Ticket Line

Computers are bringing the box office as close as your telephone

Queuing for hours in the subfreezing cold to buy a pair of hard-to-get tickets may have once been a mark of theatergoing dedication. But increasingly, it is merely a sign that you are behind the times. The old-fashioned box office has, by and large, gone the way of the pinball machine and the flesh-and-blood bank teller: computers have moved in. Today ordering tickets for everything from Broadway shows to a Styx concert often requires nothing more arduous than picking up the phone and...

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