A new breed of consultant is using the tools of design to solve business problems creatively.
Surgeon Daniel Palestrant was laid up for several months with a back injury when he realized that it often took years before new techniques developed by pioneering doctors filtered out to the rest of the medical world. Why not bring physicians together online and, even better, charge businesses for access to content from their conversations? But the idea alone wasn't enough to get his social network off the ground. He needed to package that idea in such a way that investors would buy it.
Instead of bringing in a conventional consultant to help him, Palestrant visited a loft in the Flatiron...
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