Ohh, you can hear me talk. I don't like that," says Mary Dowell, her voice reverberating as she walks through the world's largest manufacturing building. The quiet is not good. The 98-acre factory at Boeing's Everett, Wash., facility turns out only three large planes a month, compared with a monthly high of 16 just four years ago. Dowell, a 25-year Boeing veteran whose job it is to reshape the way the company builds its flagship plane, the 777, knows Boeing needs to revive the constant rat-a-tat-tat of riveting. "We've been humbled in the past couple of years," says Dowell. "We need...
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