TIME DIGITAL OMBUDSMAN:

MOVIES . . . FARGO: After some superb mannerist films, filmakers Joel and Ethan Coen have returned to deadpan realist territory in their new film their native Minnesota. But the derisive new true-crime comedy should really be subtitled 'How to Laugh at People Who Talk Minnesotan,' says TIME's Richard Corliss. The film -- which has not much at all to do with Fargo, North Dakota -- is about the difficulty real folks have pulling off crimes that always go smoothly in fiction. Jerry Lundegaard (William H. Macy) needs a lot of cash, so he hires two thugs (Steve Buscemi and Peter Stormare) to kidnap his wife for the ransom money. But these guys aren't smooth criminals; they go nuts trying to put on a galosh or scrape the ice off their windshield. In the end, though, "'Fargo' is all attitude and low aptitude," Corliss notes. "Its function is to italicize the Coens' giddy contempt toward people who talk and think Minnesotan."Are you in a dispute with a company over a piece of software or electronic equipment that doesn't quite work as advertised? Do you have complaints about your internet or online service provider that can't be worked out between you? If you've contacted the company and the issue is still unresolved, TIME magazine wants to help. TIME Digital, a supplement to TIME magazine, offers a free service of advice and mediation. Just e-mail us atombudsman@time.timeinc.comwith a detailed account of your story and we'll try to help resolve the problem. Because of limited resources, we may not be able to act in every case. Submissions may be edited and published in Time Digital or any electronic medium.