US Airways Flight 1549 in the Hudson River on January 15, 2009.
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Another ferry came up, and we were able to get the woman that had fallen into the water on the ladder, but she just couldn't move her legs and fell off. Back onto the ladder she went; however, the ferry had to back away because of the swift current. A helicopter arrived on station (nearly blowing us all off the wing) and followed the ferry with the woman on the ladder. We lost view of the situation but I believe the helicopter lowered its basket to rescue her.
As more ferries arrived, we were able to get people up on the boats a few at a time. The fellow in front of me fell off the ladder and into the water. When we got him back on the ladder he could not move his legs to climb. I couldn't help him from my position so I climbed up the ladder to the ferry deck where the first mate and I hoisted the Jacob's ladder with him on it; when he got close enough we grabbed his trouser belt and hauled him on deck. We were all safely off the wing. (Read about Learning from Flight 1549: How to Land on Water.)
We could not stop shaking. Uncontrollable shaking. The only thing I had with me was my Blackberry, which had gotten wet and was not working. (It started working again a few hours later).
The ferry took us to the Weehawken Terminal in New Jersey, where I borrowed a phone and called my wife to let her know I was okay. The second call I made was to Jenn. I knew she would be worried about me and could communicate to the rest of the firm that I was fine. At the terminal, first responders assessed everyone's condition and sent people to the hospital as needed. As we pulled out of Weehawken my history kicked in and I recalled it was the site of the famous duel between Alexander Hamilton and Aaron Burr in 1804. Thankfully I left town in better condition than Mr. Hamilton, who died of a mortal wound the next day! I stayed with my sister on Long Island that evening, then flew home the next day.
I am struck by what was truly a miracle. Had this happened a few hours later, it would have been pitch dark and much harder to land. Ferries would no longer have been running after rush hour and it would not have been the same uplifting story. Surely there would have been fatalities, hypothermia, an absolute disaster!
I witnessed the best of humanity that day — I and everyone on that plane survived and have been given a second chance. It struck me that in our work we continuously seek excellence to solve our clients' leadership problems. We talk to clients all the time about the importance of experience and the ability to execute. Experience showed up big time on Flight 1549 as our pilot was a dedicated, trained, experienced professional who executed flawlessly when he had to.
I have received scores of e-mails from across the firm and I am so grateful for the outpouring of interest and concern. We all fly a great deal or work with someone who does and so I wanted to share this story — the story of a miracle. I am thankful to be here to tell the tale.
There is a great deal to be learned, including: Why has this happened to me? Why have I survived and what am I supposed to do with this gift? For me, the answers to these questions and more will come over time, but already I find myself being more patient and forgiving, less critical and judgmental.
For now I have four lessons I would like to share:
1. Cherish your families as never before and go to great lengths to keep your promises.
2. Be thankful and grateful for everything you have and don't worry about the things you don't have.
3. Keep in shape. You never know when you'll be called upon to save your own life, or help someone else save theirs.
4. When you fly, wear practical clothing. You never know when you'll end up in an emergency or on an icy wing in flip flops and pajamas and of absolutely no use to yourself or anyone else.