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NYC Emergency Information
Missing persons hotline: 866-856-4167; NYC information hotline: 212-560-2730.

Site includes emergency phone numbers and opportunities to receive grief counseling in the area.
Donate online to several relief efforts, including the American Red Cross, the September 11 Fund, International Association of Fire Fightersand the New York Fraternal Order of Police WTC Fund.

Also on is information on reconnecting with loved ones and important phone numbers to call to be accounted for.

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Federal Emergency Management Agency:
Important phone numbers for seeking information or making donations


The FBI has established a toll-free telephone number for anyone with information regarding the incidents on September 11 in New York City and the Washington, D.C., metropolitan area. Please call 1-866-483-5137 with any information. An online form to report information is also available.

Friends and family who wish to check on passengers and flights may call
American Airlines, 1-800-245-0999
United Airlines, 1-800-932-8555

World Trade Center businesses: listing of phone numbers by companies in the World Trade Center to receive and leave information about workers missing the World Trade Center attacks

Aon Corp., 866-256-4154
Bank of America, 877-441-3723
Cantor Fitzgerald and eSpeed, 866-326-3188
Carr Future, 800-755-7620
Deutsche Bank, 410-895-2029
Empire Cross/Blue Shield, 866-761-8265
Fiduciary Trust Co. International, 1-800-632-2350, ext. 22578
Fuji Bank, 1-888-537-FUJI (3854)
Keefe Bruyette & Woods, 800-223-3810
Kemper Insurance Co., 800-622-9966
Lee Hecht Harrison, 201-782-3704
Marsh & McLennan (includes related businesses of Mercer, Guy Carpenter, Seabury & Smith and MMC Enterprise Risk), 1-212-345-6000
Maxcor Financial Group, 212-317-1000
Morgan Stanley, 888-883-4391
Pitney Bowes, 800-932-3631
Thacher, Proffitt, & Wood, 800-698-4567

The Pentagon has asked personnel to call the following number to be accounted for: 1-877-663-6772

For Information on Empire Blue Cross and Blue Shield employees: 1-866-761-8265

Family members of Port Authority of New York and New Jersey employees can call 973-565-5505, 5506 or 5507, but not for transit information


GriefNet is a highly visited site that aids people working through loss and grief issues of all kinds

The Trauma Information on coping with a large-scale disaster


Star-Spangled Manners — pointers on how to display the American flag