On a normal day, we value heroism because it is uncommon. On Sept. 11, we valued heroism because it was everywhere. The fire fighters kept climbing the stairs of the tallest buildings in town, even as the steel moaned and the cracks spread in zippers through the walls, to get to the people trapped in the sky. We don't know yet how many of them died, but once we know, as Mayor Rudy Giuliani said, "it will be more than we can bear." That sentiment was played out in miniature in the streets, where fleeing victims pulled the wounded to safety, and at every hospital, where the lines to give blood looped round and round the block. At the medical-supply companies, which sent supplies without being asked. At Verizon, where a worker threw on a New York fire department jacket to go save people. And then again and again all across the country, as people checked on those they loved to find out if they were safe and then looked for some way to help.
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This was the bloodiest day on American soil since our Civil War, a modern Antietam played out in real time, on fast-forward, and not with soldiers but with secretaries, security guards, lawyers, bankers, janitors. It was strange that a day of war was a day we stood still. We couldn't move--that must have been the whole idea--so we had no choice but to watch. Every city cataloged its targets; residents looked at their skylines, wondering if they would be different in the morning. The Sears Tower in Chicago was evacuated, as were colleges and museums. Disney World shut down, and Major League Baseball canceled its games, and nuclear power plants went to top security status; the Hoover Dam and the Mall of America shut down, and Independence Hall in Philadelphia, and Mount Rushmore. It was as though someone had taken a huge brush and painted a bull's-eye around every place Americans gather, every icon we revere, every service we depend on, and vowed to take them out or shut them down, or force us to do it ourselves.
Terror works like a musical composition, so many instruments, all in tune, playing perfectly together to create their desired effect. Sorrow and horror, and fear. The first plane is just to get our attention. Then, once we are transfixed, the second plane comes and repeats the theme until the blinding coda of smoke and debris crumbles on top of the rescue workers who have gone in to try to save anyone who survived the opening movements. And we watch, speechless, as the sirens, like some awful choir, hour after hour let you know that it is not over yet, wait, there's more.
It was, of course, a perfect day, 70[degrees] and flawless skies, perfect for a nervous pilot who has stolen a huge jet and intends to turn it into a missile. It was a Boeing 767 from Boston, American Airlines Flight 11 bound for Los Angeles with 81 passengers, that first got the attention of air traffic controllers. The plane took off at 7:59 a.m. and headed west, over the Adirondacks, before taking a sudden turn south and diving down toward the heart of New York City. Meanwhile American Flight 757 had left Dulles; United Flight 175 left Boston at 7:58, and United Flight 93 left Newark three minutes later, bound for San Francisco. All climbed into beautiful clear skies, all four planes on transcontinental flights, plump with fuel, ripe to explode. "They couldn't carry anything--other than an atom bomb--that could be as bad as what they were flying," observed a veteran investigator.
The first plane hit the World Trade Center's north tower at 8:45, ripping through the building's skin and setting its upper floors ablaze. People thought it was a sonic boom, or a construction accident, or freak lightning on a lovely fall day; at worst, a horrible airline accident, a plane losing altitude, out of control, a pilot trying to ditch in the river and missing. But as the gruesome rains came--bits of plane, a tire, office furniture, glass, a hand, a leg, whole bodies, began falling all around--people in the streets all stopped and looked, and fell silent. As the smoke rose, the ash rained gently down, along with a whole lost flock of paper shuffling down from the sky to the street below, edges charred, plane tickets and account statements and bills and reports and volumes and volumes of unfinished business floating down to earth.
Almost instantly, a distant wail of sirens came from all directions, even as people poured from the building, even as a second plane bore down on lower Manhattan. Louis Garcia was among the first medics on the scene. "There were people running over to us burnt from head to toe. Their hair was burned off. There were compound fractures, arms and legs sticking out of the skin. One guy had no hair left on his head." Of the six patients in his first ambulance run, two died on the way to St. Vincent's Hospital.