Valentines Online

I love flowers. So why was every bouquet I rush-ordered on the Web such a disappointment?

A roomful of flowers should not make you sad. Yet when I looked around my office the other day, I couldn't help feeling depressed. You see, I had blown more than $250 on second-rate bouquets, none of which I loved. After months of testing the latest hardware and software for this column, I thought ordering flowers online--just in time for Valentine's Day--would be a breeze. But while the ordering part was easy, picking a site I could happily recommend was nearly impossible.

The slickest websites, Justflowers.com 1-800-Flowers.com and FTD.com lured me in with crystal-clear photos...

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