Private Jets For Everyone

Charter and other custom services are expanding rapidly as angry flyers bolt from the big airlines

Chicagoan Matt Andersson, like millions of Americans, has watched as this season has turned into the Summer of Discontent for airline travelers. Bad weather, airline mismanagement and an overwhelmed air-traffic-control system have made this year the worst ever for the flying public. Delays, cancellations and the number of passengers squeezed into planes recently hit all-time highs. United Airlines has spent the past two weeks apologizing to hordes of ticked-off passengers. A labor tussle with its pilots, who refused to work overtime, forced United to cancel 700 flights in a single weekend, stranding thousands of flyers. The Chicago-based carrier is the world's...

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