For six years, Kelly Kiser-Mostrom and her husband Ken Mostrom of Lincoln, Neb., had been relying on an established local agency to find a healthy baby to adopt. They had gone through the adoption gauntlet once before, with their first daughter, so they knew how long it could take. But they were getting impatient to "complete our family," as Kelly puts it. So they used their new computer to expand their search, browsing through online adoption sites. In April 1998, one of the sites referred them to Sonya Furlow and her Tender Hearts Adoption Facilitation Services, located in Philadelphia.
Furlow soon...