Wal-Mart is the world's most successful retailer, but the company seems to have as many social critics as customers. The charges range from paying employees too little to policing its shelves too aggressively by removing "offensive" material like Jon Stewart's new book. Yet consumers keep voting Wal-Mart with their wallets. CEO H. Lee Scott Jr. talked with TIME's Bill Saporito.
WAL-MART'S IMAGE SEEMED TO MORPH FROM CHARMING SOUTHERN DISCOUNT STORE TO A RETAIL BULLY FULL OF DEAD-END JOBS. WHY DID THAT HAPPEN?
Our size really does bring with it some disadvantages. And in some ways being in Arkansas was a disadvantage...
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