Verbatim: May 31, 2004

"It's not worthy of the Boy Scouts, let alone this great city." JOHN F. LEHMAN, member of the commission investigating Sept. 11, on the miscommunication among New York City emergency-response agencies on that day

"Catastrophic emergencies and attacks have acts of great heroism attached to them. They have acts of ingenious creativity attached to them, and they have mistakes that happen." RUDOLPH GIULIANI, former mayor of New York City, defending the city's performance before the commission

"If you want to see sacrifice, John McCain ought to visit our young men and women at Walter Reed and Bethesda." DENNIS HASTERT, Speaker of...

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