Technology: Dial G for Geek

The tech support the stars use is now available to mere mortals--for a price

Fixing computers is not normally considered the most glamorous of jobs. But try telling that to employees of two top-tier tech-support firms--Geek Squad, a house-call service based in Minneapolis, Minn., and DriveSavers, a Novato, Calif., company that fixes fried hard drives around the country. Geek Squad boasts that its clients include U2, Ice Cube, Ozzy Osbourne and the Rolling Stones. DriveSavers touts its techno-healing work for Sean Connery, Sting, Adam Sandler and the Stones again (someone should tell Keith Richards to stop trashing his laptops).

As just about every computer maker cuts back on its tech-support staff, the stars--like the rest...

Want the full story?

Subscribe Now


Learn more about the benefits of being a TIME subscriber

If you are already a subscriber sign up — registration is free!