Customers had more complaints about buying a car last year than they did about any other transaction, according to consumer advocates. But shopping for a car and the financing to go with it is not all that tough once you understand that just as buying a house is a completely separate process from finding a mortgage, getting the best rate on a car loan has absolutely nothing to do with getting the best price on a car. That knowledge--and the ability to stick to your guns in a negotiation--puts you right back in the driver's seat, says Remar Sutton, author of...
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