TALK TO ME
With Hillary Clinton on a "listening tour" of New York and her prospective Senate rival Rudolph Giuliani fresh from "listening" all over Little Rock, Ark., we asked experts to guide the eager-eared pols on how best to seem receptive.
"Try not to keep saying 'Uh-huh,' which implies 'Get on with it!' Instead, try 'Mmm-hmm,' with a nod, which says, 'I'm taking this in.' Also, don't keep track of time. Have an aide tap you rather than look at your watch. You want to make the person you're talking to feel they're the only person on the planet."...
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