The Y2K Bug Goes to Court

A flurry of lawsuits has the tech industry worried

The millennium came early to Warren, Mich.--in 1995, to be exact. When customers at the Produce Palace, a gourmet grocery store, started using credit cards with expiration dates ending in "00," the computer system went to Y2K hell. Technicians spent hours trying to fix the 11 cash registers, while disgusted shoppers walked out. The owners wanted the system replaced, but even after at least 200 service calls, the firm that sold it balked. The Produce Palace ended up filing what may be the nation's first Y2K lawsuit, which it eventually settled for $260,000.

From that small beginning, Y2K litigation is swelling...

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