It would be easy to think that a magazine read by a gazillion people might have a strictly businesslike relation with its readers, but if you did, you'd be wrong. The connection we have is much more like that between old friends who know that despite all the nagging annoyances, letters can still be written, and they will still be read, no matter how cranky they may be. So what makes our readers testy? Here's a sampling of what gets their goat.
--WHEN THEY FIND WORDS IN TIME THEY DON'T KNOW: One reader calls them "elitist bomfogs"--whatever that means.
--WHEN...
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