Quarterly Business Report: Hooked Online

The rush to put everyone online has connected us all--to our keyboards. And some folks can't quit, sacrificing work and sleep to what some call netomania

When Pam, a lab research assistant at a Midwestern company, was called in for her annual review recently, her boss was sympathetic about the sharp decline in her job performance. He knew that Pam, a recovering alcoholic, had been battling manic depression and grieving over a death in her family. What he didn't know, however, was that Pam had been spending up to six hours of her workday sending e-mail to friends and playing electronic games. The consequences of Pam's compulsion extend beyond the work time lost. "Sometimes I forget where I'm at, and I might put the wrong solution on...

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