COFFEE, TEA AND FEES

CONSUMERS WILL NOW PAY FOR RESERVATION SERVICES AS MAJOR AIRLINES PUT THE SQUEEZE ON TRAVEL AGENTS

FOR DECADES, U.S. AIR TRAVELERS have enjoyed what amounted to a bit of a free ride whenever they stepped onto a plane. They relied on travel agents to find them the best fares on the most convenient flights and to book hotel rooms and rental cars-all without charge. But these complimentary services are likely to vanish now that the major airlines have targeted their obsessive cost cutting at travel agents and demanded that they slash the commissions they charge the carriers for distributing tickets. Agencies across the country are determined not to get squeezed, and so passengers will.

That is happening...

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