It's our mission to bring the events and issues of the day to you readers. An essential part of that mission is simply ensuring that the magazine reaches subscribers every week -- and that it reaches lots of them. That's where Ken Godshall comes in. As consumer marketing director, he's the readers' champion in my office, the person who is concerned that they get their magazine every week, that occasional problems with billing are corrected quickly, and that readers are reminded -- just often enough -- when their subscriptions are running out. It's also his job to keep circulation robust by...
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