Q. A lot of people feel that the big carriers have got to be reined in, that we need more public control over air service in this country.
A. Senators and Congressmen who want to tell the airlines what to do are not sticking up for consumers. It's consumers who pay when we are forced to operate in inefficient ways.
Suppose they said, "We don't want you guys to lose our bags anymore. And every time you lose a bag we're going to fine you a million dollars." Well, I can fix that tomorrow morning! We will never lose another bag....
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