Q. Do we have a work-force crisis?
A. Yes, but it pales in comparison with the management crisis. Workers work with the tools they are given. Workers do not reorganize the workplace. Managers do. It has to tell us something if Japanese and German and Swiss firms come to the U.S., put up a plant, hire American workers and produce a competitive product that is better than one produced in an American plant. It happens too often.
We can make our workplace so much more fun, and we can get rid of so much overhead. We have as much bureaucracy in...
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