Yasuyuki Idotsuji was a Nomura salesman in 1973, when stocks on the Tokyo exchange took a tumble, leaving one of his clients with more than $10,000 in losses. Recalls Idotsuji: "I raced over to his house, but he wasn't there. So I kept going back until finally I fell asleep on his doorstep. At 2 in the morning my client returned, and I apologized. We have been friends ever since." Now that Idotsuji is manager of the Nomura branch in the Kichijoji district of Tokyo, he expects the same dedication from his salesmen. Like fierce drill sergeants, Nomura bosses demand hard...
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