TAXES: Feds Fuddle Filing Forms

Feds Fuddle Filing Forms

When it comes to knotty tax questions, Internal Revenue Service employees are just as confused as everyone else -- maybe more so. General Accounting Office investigators recently posed as befuddled taxpayers calling for help on the IRS's toll-free tax-question line. They got wrong answers 22% of the time and incomplete advice on 15% of their other queries. Last year GAO sleuths were misled only 17% of the time.

The IRS "assisters" had the most trouble deciding when to file a 1040A short form, how to report pension income and how to use the new W-4 withholding form. Getting the papers filled...

Want the full story?

Subscribe Now

Subscribe
Subscribe

Get TIME the way you want it

  • One Week Digital Pass — $4.99
  • Monthly Pay-As-You-Go DIGITAL ACCESS$2.99
  • One Year ALL ACCESSJust $30!   Best Deal!
    Print Magazine + Digital Edition + Subscriber-only Content on TIME.com

Learn more about the benefits of being a TIME subscriber

If you are already a subscriber sign up — registration is free!