The Boss That Never Blinks

Companies put workers on the spot by using computer supervisors

So you think your boss is inhuman? A real automaton who never lets up, never forgets the slightest error you make? Then just wait until a computer takes over as manager.

For many U.S. workers, that day has arrived. In nearly any job in which computer terminals are a tool for workers, and that is a lot of jobs in today's economy, the machines now have the capability of monitoring an employee's performance. Result: millions of computer users are toiling under the relentless gaze of electronic supervision. In thousands of U.S. offices, stores and factories, workers who once could get away...

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