When Brenda Sanchez of Fremont, Calif., came home from a local grocery store last summer, her son noticed a package of Soft 'n' Pretty toilet tissue with a ticket for a promotional game called Scott Cash. As he scraped away the silver coating over a tic-tac-toe grid, he discovered that he had won $1,000. The elated Sanchez family promptly sent the ticket, as stipulated, to Scott Paper Co. in Chester, Pa., by registered mail. After a month went by without a word from Scott, Martin Sanchez called the firm only to be told that someone had signed for the ticket, but...
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