To the Editors:
Your article on Sears [ECONOMY & BUSINESS, Aug. 20] was fantastic. The company has earned the trust of my grandfather, my father and me. No matter where I go, I know Sears will always be there and will have what I need.
James A. Letton Wichita, Kans.
Forget the Japanese challenge. Quality goods, reasonable prices, relentless attention to the customer, and a rock-solid guarantee are Sears' secrets of success.
Barry J. Stiefel San Francisco
In 1965 I bought a Sears tool kit for my first car. One of the screwdrivers broke when I used it for a job it was not meant to...
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