Unfriendly Skies

Wrestling with delays

On his way to Los Angeles last week, Anthony Skirlick, 36, was one of hundreds of angry passengers delayed for two hours on the runway at Chicago's O'Hare International Airport, awaiting takeoff clearance from air-traffic controllers. Most travelers do not know precisely who is to blame for such holdups. But Skirlick, who is an air-traffic controller at the busy Palmdale, Calif, traffic center, lays the responsibility squarely on the doorstep of his employer, the Federal Aviation Administration. Says he: "They are simply trying to do more work with fewer people, and...

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