Electronic Mail: From Zip to Zap

When it absolutely, positively has to be there, overnight delivery may not be soon enough. So Federal Express, which pioneered next-day private postal service, is now promising even greater speed. Last week the Memphis-based company launched ZapMail, its long-awaited version of electronic mail. For as little as $25 for a missive of five pages or less and up to $50 for a maximum of 20 pages, Federal Express will zap letters and documents across the U.S. within two hours.

Although electronic epistles have so far shown more promise than popularity, Federal Express hopes its entry will be a hit. Unlike services...

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