Technology's dazzling breakthroughs shake up the white-collar world
In the international money transfer department of New York's Citibank, 50 people sitting before desktop computer terminals silently tap away at coded keyboards and thereby handle the work that it took 430 people to perform in 1970.
In Minneapolis, executives of the Control Data Corp. hold a televised conference meeting with other company officials in Sunnyvale, Calif. Whenever someone writes on the electronic "blackboard" in Minneapolis, the information automatically appears on a terminal screen in Sunnyvale.
In Stamford, Conn., and Palo Alto, Calif., two secretaries of...