Business: Stunning Turnaround at Tarrytown

Workers and bosses cooperate to boost productivity

American-made automobiles last week were again selling like Edsels. Mid-April car sales by General Motors, Ford and Chrysler dropped 32% from the same period a year earlier. Detroit continues to struggle with the dark reputation that it turns out cars inferior to those made by Japanese or West German manufacturers and that American workers are not sufficiently productive. But one Big Three plant belies such notoriety. The General Motors factory in Tarrytown, N.Y., one of the plants where the company assembles its hot-selling front-wheel-drive Chevrolet Citations, has earned the reputation of being perhaps the...

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