Living: Small Appliances, Big Headache

Getting them fixed is Catch-22 (AZ)

Every so often each year there occurs a self-bestowed Christmas in the American home. A package arrives. The eager family gathers round to rip it open. Instead of "Blessings from Gran," the enclosed billet-doux reads:

Dear Purchaser: You are now the Proud Owner of new, multipurpose Magico-Duzzit (Mode122-A). Please fill out enclosed warranty form (22-B) and return to manufacturer. To ensure that said appliance performs according to mfr.'s specifications (22-C), read carefully instructions attached (22-D). Nearest service centers are listed in enclosed form (22-E). Welcome to the...

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