Flying the Crowded Skies

Low fares lead to high profits, long lines and some short tempers

In ordinary times, the McDonnell family from the small town of Federal Way, Wash., would have passed up the trip. But these are not ordinary times, and pert Jackie McDonnell wanted to attend the 20th reunion of her high school class in Los Angeles. Even though Jackie, Husband Bob and their two children had already taken their summer vacation in Alaska, they were tempted by the new low airline fares. Says Bob, an engineer, "We made our reservations 30 days early, we flew night Super...

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