Business: Flying the Snarled-Up Skies

As fares fall, passengers rise and delays grow

Chicago's O'Hare International Airport, which boasts that it is the world's busiest, was so overloaded that approaching autos were backed up for hundreds of yards and the terminals were besieged by distraught passengers who had missed flights because of the congestion. At New York's La Guardia Airport during the peak morning departure period, 40 jetliners idled their engines in a serpentine queue for as long as two hours before finally getting permission to take off. Isolated instances? Not at all. Across the U.S. last week, airports...

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