> "Nobody should be chief executive officer of anything for more than five or six years. If he doesn't retire gracefully, throw the rascal out."
> "All decisions should be made as low as possible in the organization. The charge of the Light Brigade was ordered by an officer who wasn't there looking at the territory."
> "The only people who thoroughly enjoy being assistants-to are vampires. The assistant-to recommends itself to the weak or lazy manager as a crutch. It helps him where he shouldn't and can't be helped— head-to-head contact with...
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