They often arrive in San Juan to find that their confirmed hotel reservation has long since gone to someone else. If they finally get into one of the overbooked establishments, they have to make dinner reservations a day in advance just to eat when they want in their own hotel. They pay stiff prices for almost everything, and the cab drivers hurt their feelings by speaking English when they try out their high school Spanish. But this is Puerto Rico, and this year the tourists, the mainlanders, statesiders, continentals, or just plain...
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