THE PEOPLE: Once a Year

The annual Christmas rush had an atmosphere which shoppers had not sniffed since before Pearl Harbor.

During the last six years, many a customer had become a prey to the demoralizing phobia that clerks would refuse to take his money unless he were polite. But last week, almost every big department store was doing its utmost to revive half-forgotten reputations for courtesy.

Atlanta's Davison-Paxon store sent its customers dollar bills and asked that they be awarded to courteous clerks. In Seattle, Frederick & Nelson kept a company spy prowling the aisles. His job: giving...

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