Business: IBM Withdraws from India

Standing firm on the 100% policy

Technical excellence and a shrewd appreciation of its customers' needs helped the International Business Machines Corp. capture most of the world computer market. But critics charge that IBM's policy of controlling all aspects of operations, from manufacturing to maintenance, has unfairly helped to sustain its dominance. That policy got IBM into trouble with the U.S. Justice Department, which in 1969 charged the company with monopolistic practices in a suit that is now in the trial stage. Last week officials in another country—India—discovered just how dear IBM holds its 100% philosophy. Rather than allow a minority Indian...

Want the full story?

Subscribe Now


Get TIME the way you want it

  • One Week Digital Pass — $4.99
  • Monthly Pay-As-You-Go DIGITAL ACCESS$2.99
  • One Year ALL ACCESSJust $30!   Best Deal!
    Print Magazine + Digital Edition + Subscriber-only Content on

Learn more about the benefits of being a TIME subscriber

If you are already a subscriber sign up — registration is free!