Business: Phonomania and Future Talk

Electronic wizardry, lower costs and lots of bugs

The familiar ring is giving way to the bleep, the buzz and the flash. All are part of the sound-and-light show emanating from the versatile new computer phones that are fast becoming an integral part of the increasingly automated, modern office landscape. The bookkeepers are happy because the new phones save money, but desperate cries of anguish are rising from office workers unable to cope with all that electronic wizardry. Their complaints: being disconnected in midsentence, having a third party break in on a conversation or,...

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