Business: No Ego, Just Self-Confidence

Senior executives of Textron Inc. still shudder to remember the ride that Bill Miller, then company chairman, took them on last October. After visiting buyers of Textron rolling mills in Yugoslavia and Poland, they were supposed to fly to Vienna, but their plane was grounded by fog. So Miller herded them aboard a bus for a 14-hour trip through Czechoslovakia. The roads were rough and visibility near zero, but Miller, sitting beside the driver, issued a steady stream of instructions about how to steer through tight turns. Periodically, he had the bus stopped...

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