If past patterns hold, Dr. Julio Serrano and several of his colleagues on Eastern Air Lines' 80-member medical staff will drop their stethoscopes over Washington's Birthday and help unload baggage at the airports in Miami and Fort Lauderdale. Serrano, 43, pitched in last July 4, Thanksgiving and Christmas as Eastern struggled with holiday crowds. Says he: "I didn't think I would be handling baggage. But these are difficult times, and you have to adapt to circumstances."
The biggest circumstance to which Serrano and other Eastern employees are adapting is Frank Borman, the...